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19 hours agoIf there is no ticket there is no task. That is company policy and anyone trying to skirt it gets a discussion with their manager.
As much as I hate Service Now it does a good job of tracking everything assigned to your name.
slazer2au
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Joined 2 years ago
Cake day: June 30th, 2023
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Should have known…
Just commenting “This”.
Yea, I should have been clearer.
Just commenting ‘this’ to show an agreement.
Everything is a ticket. Backups failing? Ticket. Device rebooted? Ticket. Device needs patching? you guessed it, ticket.